Track Your Order
From our garage to your door.
Follow your Genius Loci shipment using your existing order details and the carrier’s own tracking updates. No extra tracking account or separate tracking form required.
Have your confirmation email?
Open your Genius Loci order confirmation and select View your order to return to your private order-status page. Once tracking has been added, follow the shipment’s carrier link for delivery updates.
You can also open your shipping confirmation email and use its tracking link. Your order’s existing carrier link is the source for tracking; this page does not collect or store tracking numbers.
No tracking yet?
Check your inbox and spam folder for your shipping confirmation. Tracking becomes available when it is added to your shipment. If you cannot find a tracking link, contact us with your order number and the email address used at checkout.
More than one shipment?
If your order ships in separate packages, check each shipping confirmation and carrier link. Packages may arrive on different days.
Need a hand?
Contact Genius Loci with your order number and a short description of the issue. Please do not include payment-card details.